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Report an Issue

Help us make Bold Voices safer and better for everyone

We take all reports seriously and are committed to maintaining a safe platform. Whether you've encountered a technical issue, witnessed abusive behavior, or have privacy concerns, please let us know. Your feedback helps us protect survivors and improve the Bold Voices community.

What Can You Report?

Technical Issues

Broken features, slow loading times, upload problems, login issues, or any bugs preventing you from using Bold Voices.

Abusive Content

Harassment, threats, hate speech, or harmful comments from community members. We do not tolerate abuse on our platform.

Privacy Concerns

Concerns about data security, unauthorized access, or privacy violations. Your safety is our top priority.

Safety Issues

Reporting that your anonymity was compromised, someone identified you, or you feel unsafe on the platform.

Account Security

If you suspect your account has been compromised or if you need assistance with account security settings.

How to Report

Email

For detailed reports with evidence

report@boldvoices.app

Response time: 24-48 hours

In-App Form

For quick reports within the platform

Response time: 12-24 hours

Reporting Guidelines

Provide Clear Details

Describe what happened, when it occurred, and which feature was affected. The more specific you are, the faster we can help.

Include Relevant Information

If reporting abusive content, provide the retrieval code or story details (without revealing personal information). For technical issues, include your browser and device type.

Screenshot Evidence

Screenshots help us understand the issue better. You can anonymously upload them with your report.

Your Safety First

Never include personal information in your report. Our team can help investigate while protecting your anonymity.

Confidentiality

All reports are handled confidentially by our trust and safety team. We will not disclose your identity unless legally required.

2-4 hrs

Critical Safety Issues

Abuse, threats, privacy violations

12-24 hrs

Standard Reports

Technical issues, general feedback

24-48 hrs

Email Reports

Detailed reports with evidence

Frequently Asked Questions

Will my report stay confidential?

Yes. Your identity is protected. We only share information with our trust and safety team and law enforcement if legally required.

What happens after I report?

Our team reviews your report and takes appropriate action. For critical issues, we investigate immediately. You'll receive updates on your report status.

Can I report an issue about another user?

Yes. Report abusive comments, threatening behavior, or violations using the report form on that comment or story.

What if I need immediate help?

For emergency safety concerns, please contact local authorities or the hotlines listed in our Resources section.